Val Smith is a seasoned program management professional specializing in AI and process optimization. They served in various leadership roles, including Director of Remarketing and Director of Auto Customer Care Support at Ally, where they aligned customer care priorities and oversaw governance activities. Previously, Val held positions at Capital One, such as Supplier Manager and Department Manager, focusing on vendor management and recovery processes. Val's educational background includes studies at Purdue University Global from 2019 to 2020.
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