Alpha Bank SA is a Greece-based company, which offers corporate and retail banking, financial services, investment banking and brokerage services, insurance services, real estate management and hotel services. It operates under the following business segments: Retail Banking, which offers deposit products, loan facilities, as well as debit and credit cards; Corporate Banking, which offers working capital facilities, corporate loans, and letters of guarantee, as well as leasing products and factoring services; Asset Management/Insurance, which consists of a range of asset management services as well as insurance products; Investment Banking/Treasury, which includes stock exchange, advisory and brokerage services related to capital markets, investment banking facilities, as well as activities of the Dealing Room in the interbank market; South-Eastern Europe, which consists of the Bank's branches and the Group's subsidiaries, which operate in South Eastern Europe, as well as Other.

Banking

Alpha Bank

This department focuses on designing, building, and maintaining software applications and systems.

Software Development

This department focuses on fostering and maintaining customer relationships across various banking services, ensuring client satisfaction and engagement.

Relationship Management

This department manages customer inquiries and support to ensure a positive experience for clients.

Customer Service

This department focuses on analyzing business processes and requirements to drive improvements and optimize IT solutions.

Business Analysis

This department is responsible for overseeing and coordinating projects to ensure timely and successful completion.

Project Management

This department evaluates, analyzes, and manages credit risk to ensure sound lending practices and regulatory compliance.

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Other teams

Relationship Management

Customer Service

Business Analysis

Project Management

Credit Risk Management