Frank Cates

Frank Cates is a seasoned Operations Manager at Alphanumeric Systems with extensive experience in information technology and services. They served in the US Navy as Leading Petty Officer from 1998 to 2008, where they developed support directives and maintained a high standard of forecast accuracy in meteorology operations. Frank has held various roles, including Helpdesk Analyst at HCL Technologies and Desktop Support at VA Health Care Systems, showcasing their expertise in troubleshooting and IT support. They earned multiple IT certifications from My Computer Career and have a background in meteorology from the Aerographer’s Mate Class C1.