James Taylor

James Taylor has a diverse work experience in the field of IT support. James started their career as a Support Specialist for Veeder-Root, where they provided support for 150 users and their computers. James then worked as a Server Support Specialist for the Connecticut Department of Motor Vehicles, where they upgraded servers and implemented Active Directory. James also worked as a Network Administration Specialist for IBM contractor, providing administrative network support for the Cigna insurance network.

James later joined the North Carolina State Highway Patrol as an Operations Systems Analyst, supervising a team responsible for hardware and software support. James then worked as a Help Desk Specialist for the North Carolina Department of Commerce, providing support to employees throughout the state.

James also has experience in customer service, having worked as a CSA/Team Lead for Walgreens and as a Customer Service Representative for ManpowerGroup. James has proven skills in providing excellent customer service, managing inventory, and training team members.

Additionally, James worked as a Senior Technical Support Engineer for the American Kennel Club, where they supported users on and off-site and initiated the implementation of Windows 10. James also worked as a Service Desk Analyst for Alphanumeric Systems, providing remote support for multiple clients.

Most recently, James worked as a Service Desk Analyst/Onsite Support Specialist for Alphanumeric Systems, providing service desk support for clients worldwide. James has expertise in remote support, hardware and software troubleshooting, and Active Directory and Office 365 account administration.

James Taylor attended Kearsarge Regional High School from 1981 to 1984 and received a High School Diploma. No specific field of study was mentioned.