Joycie Ann Baculo is a Korean bilingual professional with extensive experience in customer service and education. They worked as a Quality Assurance Engineer at Samsung Electro-Mechanics Philippines Corporation from 2014 to 2018, where they conducted audits and training. Joycie has also served as a Korean/English Customer Service Representative at both MERIDIAN REMOTE TEAMS and Alphanumeric Systems, and they have freelance experience as a translator. Additionally, they have taught English to Korean students and Korean to Filipino students. Currently, they continue to enhance their skills in customer engagement and translation.
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