RA

Robin Alsup

Analyst at Alphanumeric

Robin Alsup has a diverse work experience spanning over several years. They started their career as a Sr. Technical Support Analyst at NATIONAL TECHNOLOGY GROUP in 1995. In 1996, Robin joined GSK as a Team Leader/End User Computing Specialist, where they provided technical assistance and acted as a central point of contact for a group of analysts. In 1998, they were promoted to an Advisory Analyst role at GSK, which they held until 2000. From 2000 to 2002, Robin served as a Manager for the Commercial Workgroup Desktop & Support Team at GSK, responsible for improving workstation development and support services. In 2002, they transitioned to the role of Manager - Executive Support, focused on supporting executive clients and improving efficiency. Robin also held the position of End User Engagement - Operations Manager at GSK from 1996 to 2009.

Robin then joined .idea in 2011 as a Help Desk Manager, playing a crucial role in setting up a support desk and managing multiple customer support teams for a period of 10 months. Currently, Robin is working as an Analyst at Alphanumeric Systems since 2019.

Robin Alsup completed their high school education at Springfield High School from 1974 to 1978. Robin obtained a High School Diploma during this period. Additionally, they pursued a certification in New Consultant Enrollment Social Media from Rodan and Fields; however, the specific month and year of obtaining this certification are not provided.

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Timeline

  • Analyst

    January, 2019 - present

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