Keoni Baccus

Keoni Baccus is an experienced Customer Education Manager at AlphaSense since July 2022, responsible for overseeing content creation and managing the learning management system, Alphademics. Key responsibilities include developing live training curricula, creating use-case specific materials for the Help Center, and producing product videos. Prior to AlphaSense, Keoni served as a Customer Education Specialist at Samsara, focusing on interactive product training and customer engagement. Additional roles include positions as a Safety Event Review Specialist and Video Quality Review Specialist at Samsara, as well as freelance work in the film industry and various positions at Ideas United and Apple. Keoni holds a Bachelor’s degree in Film/Cinema/Video Studies from Georgia State University.