Sam Carter is a SaaS operations leader passionate about structuring and measuring data sources to deliver high-quality insights and optimize processes. Currently, Sam serves as a Senior Manager in Customer Success Operations at AlphaSense, having previously held leadership roles in customer operations and research management across various organizations, including Productboard and UserTesting. Sam's extensive experience includes developing data-driven strategies, enhancing operational efficiencies, and managing diverse teams in fast-paced environments. Sam holds a background in IT from San Jose State University and has consistently contributed to driving business success through effective operational management.
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