Shiva Soekhoe is a seasoned IT professional with extensive experience in project management and technical support, currently serving as a Senior IT Support Engineer at AlphaSense since December 2022. Specializing in IT projects, system upgrades, and team development through AGILE and Scrum methodologies, Shiva fosters a knowledgeable team with comprehensive training on IT tools and security protocols. Previous roles include IT Support Engineer at AlphaSense and various positions within Geek Squad, where skills in hardware maintenance, remote troubleshooting, and client management were developed. Additionally, experience as an Information Security and Technology Admin at Vault Health involved overseeing technical infrastructure and organizational restructuring. Educational qualifications include a Bachelor of Technology and an Associate of Arts and Sciences from City Tech, CUNY.
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