Stephan L.

Customer Success Operations Analyst at AlphaSense

Stephan L. is a Customer Success Operations Analyst at AlphaSense, where responsibilities include implementing and managing the Catalyst CS Tool for a large CS team, enhancing dashboards, and ensuring data integrity. With extensive experience in revenue operations, previously serving as a Revenue Operations Associate at Yield Group Growth Advisory, Stephan successfully implemented and standardized CRM processes and workflows. Active in professional communities like RevGenius and RevOps Co-op, Stephan has also completed an immersive training program in sales at Pavilion. Earlier in the career, experience includes a Data Engineering Internship at LMI, where Stephan developed tools for data analysis and streamlined operations. Educationally, Stephan holds a Bachelor’s Degree in Industrial Engineering with a minor in Civil Engineering from Northeastern University.

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