Celene Osiecka is a seasoned professional specializing in artificial intelligence and customer experience transformation, currently serving as Senior Director at [24]7.ai since April 2016. With extensive experience in conversational AI, Celene leads teams in developing innovative conversational interfaces across various industries, achieving significant automation and client satisfaction metrics. Additionally, Celene engages in education as an AI Prompting Instructor for Ziplines Education and a Lead Generative AI Instructor at Correlation One. As the founder of the Canada Chapter of Women in Voice, Celene advocates for underrepresented voices in technology. Further contributions include roles in public speaking, mentorship initiatives, and consulting on conversational AI for investment leaders. Celene holds degrees in Interaction Design and Psychology, enhancing a diverse skill set dedicated to advancing the field of AI-driven interactions.
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