Tom Waters

Tom Waters is an experienced Customer Success Manager with a diverse background spanning various industries. Currently serving at Alscient since September 2025, Tom previously held similar roles at Joblogic Service Management Software and Mobysoft Ltd, where expertise in optimizing service operations and predictive analytics for social landlords was developed. Prior positions include Customer Success & Operations Director at letsONE, focused on web development and brand creation, as well as account management roles at xTEN, TransUnion UK, Acxiom, and an early placement at Magnox Ltd. Tom holds a BSc (Hons) in Computer and Information Sciences from Leeds Beckett University, completed in 2008.