Alshaya Group is a dynamic family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers,

Alshaya Group’s portfolio extends across MENA, Russia, Turkey and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to authentically deliver great customer service and brand experiences.

Retail

Alshaya Group

Alshaya Group's headquarters in Kuwait City, Kuwait

This department provides assistance and solutions for technical issues related to systems and applications, ensuring efficient operation and support for users.

Technical Support Services

This department manages and oversees the daily operations and performance of retail locations.

Retail Operations

This department is responsible for generating revenue through the sale of products and services, supporting clients, and fostering customer relationships.

Sales Department

This department focuses on the planning, execution, and management of product displays and merchandising strategies to enhance the customer shopping experience.

Merchandising and Visuals

This department oversees and coordinates operational activities to ensure efficient and effective service delivery.

Operations Management

This department oversees the management and supervision of restaurant activities, ensuring efficient service and operations.

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Other teams

Retail Operations

Sales Department

Merchandising and Visuals

Operations Management

Restaurant Operations