Lisa Young

Lisa Young is a seasoned professional currently serving as the Lead Business Analyst at altafiber since 2015, where they are responsible for process and system enhancements within the Call Center domain. With a BBA in Business Administration obtained from the University of Cincinnati, Lisa has held various leadership roles, including Director of Call Center Operations and Quality and Performance Management Specialist at Cincinnati Bell Wireless. Prior to that, they gained valuable experience as an Indirect Account Executive at Sprint PCS and Indirect Channel Manager at AirTouch Cellular, where they developed training programs and managed relationships with retailers. Lisa's extensive background also includes project management and operational roles at Cincinnati Bell, focusing on wireless billing applications and team management.