Russel Eckert

Russel Eckert is a seasoned professional currently serving as the Sr Manager of Knowledge Management and Process Management at altafiber since 2015, where they lead a team in maintaining knowledge across various platforms and improving organizational processes. They have previously held roles such as Quality Analyst, Service Desk Manager, and Business Relationship Manager, demonstrating a strong background in management, process analysis, and team leadership. With an educational foundation in technical support, Russel has developed expertise in critical thinking and problem solving throughout their diverse career.