Hetal R. is a Patient Experience Manager at AltaMed Health Services since January 2022, previously serving as a Patient Experience Specialist. With a strong background in patient experience and quality initiatives, Hetal held the position of Project Manager for Quality Initiatives Member Experience at SCAN Health Plan from January 2021 to January 2022 and served as Regional Patient Experience Manager at Prime Healthcare from December 2018 to January 2021. Prior experience includes roles as Quality Improvement Coordinator at Alignment Healthcare and Event Assistant at The OC Marathon, along with multiple positions within the American Heart Association and UCI Health. Hetal holds a Master of Science in Healthcare Management from California State University, Los Angeles and a Bachelor of Science in Health Science from California State University, Fullerton.
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