Nicholas Beichley

Nicholas Beichley's work experience includes serving as a Senior Support Analyst at Altec since January 2022. In this role, they act as a tier 2 senior support analyst, handling more complex cases related to Altec's Doclink document management system application. Nicholas troubleshoots and resolves cases efficiently, utilizing their advanced knowledge of the product and SQL expertise. Prior to this, Nicholas worked as a Support Analyst at Altec from July 2017 to January 2022, providing tier 1 support for the Doclink system and assisting customers in resolving issues. Nicholas also worked at Ply Gem as a Developer from May 2016 to July 2017, and at Orion Industries as a Multi-Service Specialist 1 from September 2015 to May 2016. Their earlier experience includes working as a Support Engineer at Kentico Software from January 2014 to September 2014, where they handled client issues related to Kentico's Content Management System.

Nicholas Beichley completed their education with a Bachelor's Degree in Computer Science from Western Washington University, from the years 2008 to 2013. Prior to that, they obtained a high school diploma from Auburn Senior High School between 2004 and 2008. Additionally, they hold a certification as a Microsoft Office Specialist Master 2003. No further details are provided regarding the institution or the year of obtaining the certification.