Om Dalal is a seasoned professional in data analytics and business analysis, currently serving as a People and Data Analytics Senior Officer at Alter Domus since August 2022. Prior experience includes a role as a Senior Business Analyst at Etech Global Services, where expertise was applied within the Customer Experience Management domain utilizing the Medallia CX platform. Previously, Om held the position of IT Software Engineer at Aon, focusing on the Enterprise Content Management domain with the IBM FileNet P8 suite. Educational qualifications include a Master of Science in Data Science & Analytics from Munster Technological University and a Bachelor of Engineering in Computer Science and Engineering from Visvesvaraya Technological University.
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