AI-based solution to streamline customer experience signals and show what factors contribute most to experience quality and loyalty

AI/ML

Analytics

Automation

Consumer

Enterprise Software

Alterna CX

Alterna CX's headquarters in Claymont, DE, United States

Gurol Kurt

Bedirhan Çaldır

Engin Girişgen

Cem Atahan Altıparmak

Burcu Alptekin

Poyraz Ozkan

The Customer Success Team at Alterna CX ensures clients fully leverage the AI-based platform to enhance customer experience. They manage implementation support, optimize platform usage, and provide ongoing assistance to align customer needs with the solution’s capabilities, thereby driving both experience quality and customer loyalty.

Customer Success Team

The Leadership Team at Alterna CX, consisting of the CEO & Co-founder, Chairman & Co-founder, and a Co-founder, spearheads the company’s strategic vision and growth. They are responsible for driving innovation, overseeing organizational operations, and ensuring the company effectively leverages AI solutions to enhance customer experience quality and loyalty.

Alterna CX

Org chart

Board & advisors

Teams

Customer Success Team

Leadership Team

Offices

Alterna CX

Org chart

Board & advisors

Teams

Customer Success Team

Leadership Team

Offices

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