Daniel Kent has extensive experience in IT support and management, currently serving as the Head of Support Services and Technical Delivery Manager at Alternit One since July 2020. Prior roles include Head of Technical at Fitzrovia IT Limited and Service Desk Manager at McLaren Group. Daniel has demonstrated expertise in managing support teams, incident and problem management, SLA adherence, and change management. A background in technical operations began with positions as a Helpdesk Technician at Systems Ability and UK IT Technician at Clas Ohlson, alongside experience as a Field Service Engineer at Esteem. Daniel holds a degree in Business Enterprise & Development from the University of Portsmouth.
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