Chimere B.

Chimere B. serves as a Customer Success Engineer at Alteryx, where a consistent average Customer Satisfaction (CSAT) score of 92% or higher has been achieved. This professional possesses extensive experience in troubleshooting complex connectivity issues across various data warehousing and analytics platforms, network diagnostics, and business intelligence solutions. Prior roles include Technical Support Specialist at General Dynamics Information Technology, where impressive performance led to a Spot Award, and Lead Technical Specialist at Volunteers of America Chesapeake, providing critical Tier 1/2 support for a national user base. Additional experience includes positions as Junior Network Administrator, Student Services Specialist, Application Support Specialist, Graduate Teaching Assistant, and STEM Mentor, complemented by a Master's Degree in Computer and Information Systems Security/Information Assurance and a Bachelor's Degree in Computer Science from North Carolina Agricultural and Technical State University.