Jon Albertini is an experienced professional with a robust background in customer success and geospatial technologies. Currently serving as the Director of Customer Success at Alteryx since July 2015, Jon has successfully led a high-performing team, spearheaded the introduction of a paid customer service offering, and significantly increased global customer engagement. With prior roles including Senior Manager and Global Customer Success Manager, Jon has built strong relationships with clients, fostering product adoption and retention while acting as a primary technical resource. Before Alteryx, Jon held key positions at Delhaize America, Hannaford Bros. Co., Navteq, and SPOT Image, demonstrating expertise in GIS technologies and analytics. Jon holds a Master of Professional Studies in Geographic Information Technology from Northeastern University and a Bachelor of Science in Geography from Plymouth State University.
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