Mike Baum is a seasoned professional in customer support and management with over a decade of experience in enhancing customer experiences through innovative digital solutions. Currently serving as the Sr. Manager of Support Strategy & Innovation at Alteryx, Mike focuses on empowering customers through technological advancements. Prior roles include Sr. Manager and Manager of Customer Support, where Mike led teams to improve customer satisfaction and loyalty metrics. Previous experience includes positions at CharTec LLC, The Network Pro, nuvotera, and various customer-facing roles in the hospitality industry. Mike holds a Bachelor of Science in Management Information Systems from CSUSM College of Business.
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