Jim Rees

Vp, Customer Experience

Jim Rees is an experienced executive with a diverse background in customer experience, project management, and operational leadership across multiple industries. Currently serving as VP of Customer Experience at Altium Packaging, Jim focuses on developing customer-centric KPIs, centralizing service operations, and implementing effective warehousing and supply chain strategies. Previously, Jim held significant roles at MetLife, Comet Global Consulting, and AIG, where notable achievements included leading a $41 million global program to remediate assets and overseeing a portfolio of over 200 projects. Jim's career also includes founding and operating Cyama, Inc., and holding leadership positions at major financial institutions like Merrill Lynch and JPMorganChase. Jim holds a BA in Molecular Biology from Colgate University and an MBA from Duke University's Fuqua School of Business.

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