Donata Riolo, a CAPM® certified SAFe Scrum Master, currently serves as a CRM Program Manager at Amadeus, focusing on corporate-wide commercial implementation projects and facilitating digital transformation across various business units. With extensive experience, including a role as Salesforce Global Product Owner at Brambles where over 150 user stories were developed, and as a Customer Service Support Manager at BluJay Solutions, Donata demonstrates a strong background in project management and customer engagement. Earlier roles included logistics and audit administration at CHEP and teaching foreign languages, complemented by a Master’s degree in International Cultural Management from Università degli Studi di Genova and a BA in Foreign Languages and Literature from Università di Catania.
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