Floortje Dollo

Floortje Dollo is a Senior Manager specializing in Process Governance & Harmonisation at Amadeus, where they focus on streamlining and standardizing processes across departments. With over 20 years of experience in the aviation industry, Floortje has held various leadership roles, including Manager of Revenue & Business Services at SITA, managing diverse teams while driving operational improvements. They hold a Master's degree in International Finance from the University of Groningen and certifications in IT Service Management and Process Improvement. Floortje’s expertise encompasses project management, financial management, and service reporting.