Joan King is an experienced professional in the hospitality and customer success sectors, currently serving as a Sr. Customer Success Manager at Amadeus since January 2021. Prior to Amadeus, Joan held various key positions at TravelClick from April 2015 to February 2022, including Sr. Key Account Manager and Key Account Manager, where the focus was on innovative solutions for hotels. At UniFocus, Joan was the Managing Director for the Survey Solutions Division from March 2004 to September 2014, overseeing business development and client services. Joan also served as the Director of Sales & Marketing at InterContinental Hotels Group from 2000 to 2004, as well as held director roles in catering and conference services at Bristol Hotels & Resorts and Historic Inns of Annapolis. Joan King holds a BS in Management from Widener University and completed a Professional Development Program in Food & Beverage Management at Cornell University.
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