Mark Medhat

Customer Success Manager

Mark Medhat is an experienced professional in the hospitality and e-commerce sectors with a career spanning various roles. Currently serving as a Customer Success Manager at Amadeus since July 2025, Mark has previously held positions such as E-commerce & Distribution Executive at Rove Hotels and Assistant E-distribution Manager at Flora Hospitality. Mark's expertise also includes customer service leadership demonstrated at Accor as Team Lead Front Office and supervisory responsibilities at Emaar Hospitality Group. Mark started the career as a Reservations Agent at Taj Exotica Resort & Spa and holds a Bachelor's degree in Hospitality Administration/Management from Suez Canal University, obtained in 2008.

Location

Dubai, United Arab Emirates

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