Maxime Navarro is an experienced professional currently serving as the Regional Head of Global Customer Care for Asia Pacific at Amadeus since March 2012, overseeing a team of approximately 15 engineers focused on customer satisfaction, product evolution, and cloud migration in a SAFe environment. Previous roles at Amadeus include Software Engineering and Maintenance Manager, Customer Support and Software Engineering Manager, Acting Unit Manager, and Software Development Engineer, where responsibilities ranged from team management to software development and architecture improvements. Prior experience includes a position as a Software Development Engineer at Abylsen, managing the Time Initiated Action Project, and as a Consulting Engineer at Sagem DS, where innovative testing strategies were developed for gyrolasers. Maxime Navarro holds a Master of Engineering degree in Acoustic from Centrale Lyon.
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