Michelle T. is an accomplished professional in customer success and account management with extensive experience in the hospitality and travel industries. Currently serving as Sr. Director of Customer Success Management for North America at Amadeus since January 2021, Michelle previously held leadership roles at TravelClick and Expedia Group, where responsibilities included overseeing strategic account management and global loyalty programs. With a solid foundation as Regional Sales Manager at Egencia and Sr. Market Manager at Expedia Group, Michelle began the career at Westgate Resorts as Regional Director of Sales and Marketing. Educational credentials include a Certificate and a Master Certification in Hospitality Administration/Management from Cornell University, as well as studies at Pace University.
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