Silvain Mak is currently the Director of BI Data Acquisition, Quality and Operations at Amadeus, where they contribute to the provision of business intelligence solutions for the hospitality industry. Prior to this role, Silvain served as the Director of Support Americas at iTesso from 2007 to 2013. Silvain's educational background includes a degree in Journalism and Management & Organisation from the University of Tilburg, as well as a Certificate in Advanced English from Cambridge University.
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