Stephani Casas has six years of experience in customer service within contact centers, starting as an agent and advancing to a supervisor role overseeing a team of 18 to 20 individuals. They have worked for five years at Iberia Airlines, utilizing the Amadeus system. Currently, Stephani is a Senior Service Delivery Manager at Amadeus and continues their studies in international business at Universidad EAN. In addition to a strong command of English, they are learning Mandarin.
Location
Bogota, Colombia
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