Stephanie Lo

Stephanie Lo is a seasoned customer success professional with extensive experience in driving customer satisfaction, adoption, and retention across various organizations. Currently serving as a Customer Success Manager at Amadeus since 2023, Stephanie previously held the role of Senior Customer Success Manager at Persado, where the focus was on managing the entire customer lifecycle. Prior positions include Customer Success Manager roles at Kofile Technologies, Inc., and Wello Inc., where significant contributions were made to revenue growth through customer retention and upselling. Additionally, as a Key Account Manager at HRS Group, Stephanie identified new sales opportunities while cultivating long-lasting customer relationships. Starting a career at Sabre Corporation, Stephanie managed key strategic accounts and ensured that customer needs were met. Educational qualifications include an MBA from the Texas McCombs School of Business and a Bachelor of Arts from The Chinese University of Hong Kong.