Swati Gupta is a Customer Engagement & Communication Manager at Amadeus, with over 15 years of experience in the travel industry. They began their career at Thomas Cook in Delhi and further honed their expertise at Qantas and Jetstar. Swati studied Tourism at Monash University in Melbourne, where they also developed a deep enthusiasm for travel. Currently, they focus on integrating technology and innovation to enhance customer experiences while exploring user experience and research skills.
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