Troy Filson

Troy Filson is a seasoned customer success professional with extensive experience in the travel and technology sectors. Currently serving as a Customer Success Manager at Amadeus since February 2024, Troy previously held the role of Director of Customer Success at FLYR, where responsibilities included managing key customer relationships in the Asia Pacific region and overseeing team initiatives. With a solid foundation in account management and customer relations, prior positions include Customer Success Manager at PROS, Project Manager at QBT Travel, and Senior Management Consultant at Sabre Airline Solutions. Troy began a career in airline sales management with roles at Singapore Airlines and America West Airlines, demonstrating strong capabilities in driving revenue growth and developing strategic partnerships. Troy holds a degree from Texas A&M University and additional certifications in crisis management and adult education.