Zena Barry is an experienced IT professional with over 25 years of customer service experience. Currently serving as a Senior Service Delivery Manager at Vision-Box, an AMADEUS company, Zena previously held various roles including Service Desk Team Lead at Thames Water and Service Delivery Manager at CGI. Zena has a strong background in Service Delivery, Service-Level Agreements (SLA), and ITIL principles, demonstrating a commitment to delivering high-quality service throughout their career. Zena studied at Basingstoke College of Technology from 1992 to 1994.
Location
United Kingdom
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