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Roudi Tokatli

Senior Customer Success & Implementation Manager

Roudi Tokatli possesses a diverse professional background encompassing various roles in customer service, logistics, and demand planning. Experience includes serving as a Customer Service Representative at Cirque du Soleil Entertainment Group, where responsibilities involved resolving customer complaints and verifying account information. Subsequent positions included Junior Trader/Account Manager at Trans-Pro Logistics, where Roudi focused on client portfolio development and contract negotiations. At Uniprix Inc, Roudi worked as a Demand Planner/Inventory Coordinator, creating effective forecast models, while roles at Merck involved sales forecasting and demand planning. In Amazon's organization, Roudi advanced to Senior Customer Success & Implementation Manager, following several management positions. Roudi holds a Bachelor’s degree in International Business from Notre Dame de Louaize and a second Bachelor's degree in Logistics, Materials, and Supply Chain Management from Concordia University.

Location

Montreal, Canada

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