AAKASH JAGGI is currently a Program Manager in Customer Experience at Amazon Business CS, where they provide insights and recommendations to senior leadership and manage performance metrics. Previously, Aakash served as a Business Escalation Specialist, resolving high-level customer issues and collaborating with various teams within the company. Aakash's career began with a short stint as a Trainee at Bharat Electronics and progressed through various customer service roles at Amazon, including Customer Service Associate and Resolution Specialist. Aakash holds a Bachelor of Technology in Computer Science from Krishna Engineering College, which they completed in 2018.
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