Aakash Kar

Aakash Kar is a customer support and operations professional with 2.7 years of experience at Amazon, where they currently work in a hybrid role encompassing Account Security and as a Subject Matter Expert (SME). Aakash has trained over 10 new hires, contributed to new policy development, and consistently resolved 100% of support tickets within SLA. They have been recognized as Employee of the Month and have received multiple awards for their dedication and performance. Aakash holds a Bachelor of Business Administration from B.P. Poddar Institute of Management and Technology and is certified in Google IT Support and Cybersecurity. They are passionate about improving systems and user experience and aspire to roles in Quality Analysis, Business Analysis, or Fraud Investigation.