Ahmed Esmat has a robust background in customer service and fraud investigation, with experience at Souq.com and Amazon from October 2019 to May 2021. At Amazon, Ahmed held roles as both a Customer Service Associate and a Fraud Investigator, later advancing to the position of Subject Matter Expert. Key skills include quality assurance, anti-counterfeiting audits, intellectual property, anti-money laundering, risk analysis, and retail investigation. Ahmed holds a Bachelor's degree in Business Administration from Helwan University, graduating in 2023.
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