Ahmed Rabee is a Senior Training Specialist at Amazon, specializing in Customer Experience (CX) and Performance Learning and Development (L&D). Previously, they held roles ranging from Customer Service Representative to Senior Training Specialist within Amazon, where they led training initiatives and managed high-level escalations to enhance customer satisfaction. Ahmed earned a Bachelor of Oral and Dental Medicine and Surgery from Ain Shams University in 2022. Their expertise includes coordinating workshops, analyzing Quality Assurance data, and improving training effectiveness, contributing to a notable increase in CSAT scores during their tenure.
Location
Cairo, Egypt
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