Ahmed Yasser

Ahmed Yasser has extensive experience in customer service and training roles across various companies. Currently serving as a Training and Development Specialist at Amazon, responsibilities include supporting employee onboarding and monitoring training effectiveness, resulting in a notable increase in employee satisfaction. Past positions include Subject Matter Expert and CS Associate at Amazon, where expertise in marketplace policies and direct customer communication was utilized, and a Travel Consultant role at Expedia Group, assisting clients with travel arrangements. Ahmed has also held positions as a CSG Specialist at Booking.com and as an Online & Social Media Operations Representative at Vodafone, where leadership and team management skills were developed. Ahmed holds a Bachelor's degree in Business Administration and Management from Thebes Academy, completed in 2024.