Akash Mitra is a dedicated professional with over 9 years of experience in customer service operations, data analysis, escalation management, and digital marketing. They have worked with companies like Amazon, Wipro, and Globiva, where they demonstrated a strong ability to enhance customer satisfaction and improve operational efficiency. Currently, Akash is advancing their skills at Amazon Web Services while freelancing to support various clients. They hold a Bachelor of Arts degree from West Bengal State University and are committed to continuous learning and professional growth.
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