Akshay Soni is an accomplished operations and customer success leader with 14 years of extensive experience in managing and controlling business operations, project management, client relationships, quality and training management, and sales and collection management. Akshay served as Operations Manager at Aegis Global from January 2011 to July 2015, then advanced to Senior Operations Manager at Teleperformance, holding the position from July 2015 to October 2021. Following this, Akshay took on the role of Manager Operations-Member Services at RCI from October 2021 to November 2022, before transitioning to Program Manager Operations at Amazon in December 2022. Academic qualifications include an MBA in Banking and Financial Support Services from Bharati Vidyapeeth (2021-2023) and a Master of Business Administration focusing on Marketing from Devi Ahilya Vishwavidyalaya, Indore (2005-2006).
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