Alberto Balzan is currently the General Manager of Customer Service Operations at Amazon, overseeing teams across France, Italy, Spain, and Belgium. They have a wealth of experience in customer service and operations, having previously held roles such as Senior Operations Manager and Site Lead at Amazon, and General Manager at Maersk Line, where they led a significant satellite communication project. Alberto also co-founded Turbosail™, focusing on wind propulsion technology, and has contributed to various initiatives in environmental engineering and management throughout their academic and professional journey. They earned an MBA from INSEAD and multiple degrees in Civil and Environmental Engineering from Università degli Studi di Padova and the Technical University of Denmark.
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