Alex Pierce is a seasoned program and product leader with over 15 years of experience in customer experience strategy, program management, and operational excellence. Currently, Alex serves as a Senior Manager for Customer Experience at Amazon, overseeing end-to-end operations and leading a team of program managers to improve customer interactions. Previously, Alex was an Executive Team Leader at Target, driving significant revenue growth and operational efficiency across multiple locations. Alex holds dual Bachelor's degrees in Finance and Business Administration from Florida State University, and currently provides consulting services through Marq Neasman Consulting.
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