Alex Tom is a dedicated professional in customer insights, currently serving as the Sr. Customer Insights Manager for Devices at Amazon. Previously, Alex worked as a Consumer Insights & Innovation Sr. Analyst at Ferrara, where they conducted extensive research to inform brand strategies. Alex has also held various roles in marketing and research, including positions at Medline Industries, SGA Youth & Family Services, Halo Top Creamery, and Datassential, where they contributed to actionable insights and marketing campaigns. Alex is pursuing a Bachelor of Science in Education and Social Policy with an Integrated Marketing Certificate from Northwestern University.
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