Aliana Gaffney Holden has a diversified professional background, beginning as an Early Childhood Educator at Kiddie Academy, where effective lesson plans were tailored for individual students. Transitioning to healthcare, Aliana served as a Newborn Hearing Screener, ensuring compliance with OSHA and HIPAA regulations. Aliana then contributed to research at Fred Hutch as a Research Assistant, focusing on assessment tools for stem cell transplantation patients. In the tech industry, Aliana advanced to roles at Amazon Lab126 as a Machine Learning/Program Coordinator and later as a Senior Program Manager, continuing this trajectory at Amazon until May 2024. Aliana's expertise in customer experience was further honed in the role of Customer Experience PM at TikTok Shop. Aliana holds an MBA in Data Analytics from LSU Shreveport and a BS in Psychology from Seattle University.
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