Alpha Ball is an experienced IT professional with over 12 years in IT support and a background in project management. They hold a Bachelor of Science in Computer Science from Texas State University-San Marcos and are currently pursuing a degree at Park University. Previously, Alpha provided technical support for Microsoft Lync at Harte-Hanks and served as an IT Support Engineer at Amazon, advancing through various roles. Additionally, Alpha is a ServiceNow certified Administrator and an AI enthusiast.
Location
Austin, United States