Amiel Cook

Director, Customer Experience & Business Trends (consumer, Seller, Ads) at Amazon

Amiel Cook is an accomplished professional in customer experience and internal audit, with extensive experience at Amazon since August 2011, culminating in roles such as Director of Customer Experience & Business Trends and AWS Internal Audit Leader. Cook has successfully led teams in conducting internal audits, developing risk assessments, and collaborating with senior leaders across various business sectors. Prior experience at Ernst & Young included senior management roles in Advisory Services, focusing on IT Risk and Assurance, where Cook showcased expertise in managing complex projects, developing control frameworks, and executing IT audits for Fortune 500 clients. Cook holds a Bachelor’s degree in Management Information Systems from Brigham Young University.

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